Cookie Policy
Last Updated: March 2025
This policy explains how neuron-synaptech.com uses tracking technologies. We believe you should know what data gets collected when you visit our site and why we collect it. Most of it helps us make the site work better for you.
What Are Tracking Technologies?
When you visit our website, small text files get stored on your device. These files remember your preferences and help us understand how people use the site. Different technologies serve different purposes – some are essential for basic functionality, while others help us improve your experience over time.
Beyond traditional tracking files, we also use pixel tags, web beacons, and local storage. Each technology has a specific job. Some remember your language preference so you don't have to select it every visit. Others track which educational resources you've viewed so we can suggest relevant content.
Types of Tracking We Use
Essential Tracking
These make the website function properly. Without them, you couldn't navigate between pages or access secure areas. They handle basic tasks like remembering items in your inquiry form as you move through the site. You can't opt out of these because the site literally wouldn't work without them.
Functional Tracking
These remember your choices – like language preference or whether you've dismissed notification banners. They make your experience more personalized without collecting data we'd use for marketing. For example, if you've already seen our introduction to decentralized networks, we won't show it again.
Analytics Tracking
We track how visitors interact with our content. Which program pages get the most attention? Where do people spend time reading? This helps us figure out what content is actually useful. All this data is anonymized – we see patterns, not individual users.
Performance Tracking
These monitor how fast pages load and whether any technical errors occur. If something breaks on the site, this tracking helps us identify and fix it quickly. It's purely technical data about website performance, not about your browsing habits.
Specific Tracking Technologies on Our Site
| Name | Purpose | Duration |
|---|---|---|
| session_id | Maintains your session as you browse | Session only |
| lang_preference | Remembers your language selection | 12 months |
| content_viewed | Tracks which resources you've accessed | 6 months |
| analytics_visitor | Anonymous visitor statistics | 24 months |
| form_progress | Saves your progress in inquiry forms | 7 days |
How Tracking Improves Your Experience
Let me give you some real examples. When someone visits our decentralized networks overview page, we track how long they spend reading it. If most people leave after 30 seconds, that tells us the content might be too technical or poorly organized. So we revise it.
Or say you're looking at our international student programs but you're located in Taiwan. Functional tracking remembers this and can surface information about local support resources automatically. You don't have to dig through pages meant for students in other regions.
Analytics also show us which program information gets shared most often. If the autumn 2025 blockchain development course keeps getting bookmarked and shared, we know there's strong interest. That helps us plan similar offerings for 2026.
Managing Your Preferences
You control how tracking technologies work on your device. Every browser has settings that let you block or delete them. Keep in mind that blocking essential tracking will break basic site functionality. But you can definitely limit analytics and functional tracking if you prefer.
Browser Control Instructions
Most browsers also offer "Do Not Track" signals. We respect these signals and will limit tracking accordingly. However, some essential functions still need to work for the site to be usable at all.
Third-Party Tracking
We don't use many third-party tracking services, but there are a few. Our analytics provider helps us understand site usage patterns. If you watch an embedded video about decentralized architecture, that video platform may set its own tracking files.
These third parties have their own privacy policies. We choose providers carefully and only work with companies that respect user privacy. But once you click on external content, their policies apply.
- Analytics providers for site usage statistics
- Video platforms for educational content delivery
- Form processors for inquiry submissions
- Performance monitoring services
Data Retention and Storage
How Long We Keep Tracking Data
Different types of data have different retention periods. Session data disappears when you close your browser. Preference data might stick around for a year so you don't have to reset everything constantly. Analytics data is anonymized and aggregated after 90 days.
We store this data on secure servers. Access is restricted to team members who need it for technical operations or site improvement. Nobody's browsing through individual user sessions for fun – the data exists to make the site work better.
Every six months, we review what data we're collecting and delete anything we no longer need. If a particular tracking mechanism isn't providing useful insights, we remove it.
Changes to This Policy
Technology evolves and so do our practices. When we update this policy, we'll change the date at the top and notify you through a banner on the site. Major changes get more prominent notifications.
If we start using new types of tracking technologies, we'll update this page to explain what they do and why we're using them. Transparency matters – you should always know what's happening when you visit our site.
Your Rights and Control
You can request to see what data we've collected through tracking technologies. You can ask us to delete it. You can opt out of non-essential tracking entirely, though that may limit some site features.
These rights aren't just theoretical. We actually process these requests. It might take a few days to compile the information or complete deletion, but we take these obligations seriously.
If you're accessing our site from Taiwan, you have specific rights under local data protection regulations. We comply with all applicable privacy laws and will honor your requests according to legal requirements.
Questions About Tracking?
If something in this policy is unclear or you want more details about specific tracking technologies, reach out to us. We'd rather answer your questions than have you wonder what's happening behind the scenes.
Contact Our TeamContact Information
For questions about this cookie policy or to exercise your data rights:
Neuron SynapTech
330, Taiwan, Taoyuan City, Taoyuan District
Section 1, Sanmin Rd, 173號11樓
Phone: +886492329154
Email: contact@neuron-synaptech.com